General Rules:
- "MAKSAB" program is operated and managed by United Pharmaceutical & Medical Supply co. LTD.
- Enrollment in the program is free for any individual residing in the Kingdom of Saudi Arabia who possesses a valid mobile number registered in the Kingdom.
- United Pharmacy reserves the right to withdraw or cancel any membership, deny or revoke points, and refuse the redemption of points in the event of a violation of the program's terms and conditions.
- United Pharmacy reserves the right to modify the mechanism for earning and redeeming points, including the number of points awarded and their value. We will endeavor to notify you of any changes in advance.
- United Pharmacy reserves the right to review and update the terms of use periodically.
- Any breach of the MAKSAB Program’s terms and conditions, misuse of membership benefits, or provision of false information shall result in the cancellation of the membership.
Account Activation:
- Your membership in the MAKSAB Program is automatically activated upon registering your information at any of United Pharmacy branches within the Kingdom of Saudi Arabia or via the online store.
- The MAKSAB Program is provided with the necessary information to create an account, including, but not limited to, name, mobile number, and email address.
Points Value and Redemption Mechanism:
1- Points are added to the customer's account automatically and immediately upon purchasing from any United Pharmacy branch or the online store.
2- The following items are excluded from earning points: insurance invoices, “Wasfaty” invoices, and certain specialty medications as determined by United Pharmacy, such as:
- GLP-1 Agonist category drugs (e.g., Ozempic, Wegovy, Mounjaro, Saxenda, Rybelsus, Victoza,etc….)
- Combination drugs of Insulin with GLP-1 Agonists (e.g., Xultophy, Soliqua,etc…)
3- Only the original account holder can use or redeem points. Points may be redeemed at any branch by providing the pharmacist with the registered mobile number. A verification SMS containing a One time password will be sent to complete the transaction. Points may also be redeemed via the website or app after logging in and selecting “Pay with MAKSAB balance” at checkout.
4- Customers can use points to pay invoices in full or in part at all United Pharmacy branches and via the online store and mobile app.
5- Points are earned on product purchases. One point is awarded for every 1 SAR spent at United pharmacy or online store . each point is valued at 0.75 halalah. The value of earned points increases according to the customer’s tier
“Members in Gold and Diamond tiers receive additional or multiplied point values”.
6- Point values may vary for discounted or promotional items, diapers, and Baby Milk.
Program Tiers:
1. Silver Tier: Awarded to customers who reach a certain spending or activity threshold in the program.
2. Gold Tier: Awarded to customers with higher spending or activity levels, providing them with additional benefits.
3. Diamond Tier: Awarded to the most loyal and active customers, offering maximum benefits and privileges.
Points Validity:
- Earned points are valid for one (1) year from the date of their acquisition. Points cannot be redeemed or claimed after their expiration.
Data Protection:
- Strict standards are applied to protect customer information and prevent sharing with third parties without the customer’s consent.
- Contact information, usage data, and profile data may be used to tailor offers or recommend products or services of interest.
- You may receive marketing communications from us if you have requested information, made a purchase, or provided your data upon registration in the MAKSAB Program.
- By enrolling in the MAKSAB Program, the customer grants United Pharmacy unconditional consent to collect, use, and retain the information provided in the membership application, including but not limited to email addresses, contact numbers, etc., for the following purposes:
1. Communicating with customers
2. Providing medical advice and information
3. Notifying customers of our special offers
• United Pharmacy reserves the right to modify, suspend, terminate, or withdraw the program or any of its terms and conditions at its sole discretion, without the need to provide justification and at any time
