Introduction:
By registering for and using the United Pharmacy application, you agree to comply with these terms and conditions. You acknowledge that the services provided are entirely free of charge and exclusively intended for United Pharmacy customers. If you disagree with any of the terms mentioned herein, you are prohibited from using the service. All content and services provided are protected under applicable copyright and trademark laws.
Services Provided:
Instant Medical Consultation:
United Pharmacy offers free medical consultations with general practitioners or family doctors around the clock for minor and urgent cases, such as:
-Fever, cold, flu, COVID-19-like symptoms.
-Sore throat, cough, respiratory issues, headaches.
-Skin problems (e.g., acne, rashes), seasonal allergies, minor injuries.
Steps to Use the Service:
The user must be a United Pharmacy customer to request an instant medical consultation.
Accurate and comprehensive information about the health condition must be provided to ensure an accurate diagnosis.
Required information includes: (customer's age, gender, and a brief description of symptoms).
General Service Conditions::
All services are available 24/7.
Refunds and Modifications:
Since the service is free, no refund policy is applicable.
United Pharmacy is not responsible for customer dissatisfaction with the quality of the consultation or its outcomes.
Service Features:
Instant Consultations: Fully free and include general services provided by family doctors.
Communication Channels: Text chat, voice calls, video calls, or image uploads.
Application Usage Restrictions:
Not a Substitute for Direct Medical Care: The application is designed for initial consultations only and does not replace visiting a doctor or hospital when necessary.
Not for Emergency Cases: The application should not be used for handling medical emergencies. In such cases, please go directly to the nearest hospital or emergency center.
Information Responsibility: All information provided by the user must be accurate and correct to ensure effective service delivery.
Privacy Policy:
All customer data is handled with strict confidentiality and is used solely to provide medical consultations.
Customer information is not shared with any third parties, except for the doctors involved in providing the service.
Intellectual Property Rights:
All rights to the content and services provided through the application are owned by United Pharmacy.
Reusing or distributing any application content for commercial purposes is strictly prohibited.
Amendments to the Terms:
United Pharmacy reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes via the application.
Continued use of the application after modifications signifies implicit agreement to the updated terms.
Support and Complaints:
For inquiries or complaints, please contact our support team via email at: [email protected]
Note: All services offered in the United Pharmacy application aim to enhance customer experience and provide high-quality medical support.
